Tag Archive: banks

The retail banking and consumer financing business has continuously made headlines in worldwide topics. It is because there are more of them that are responding to their client’s needs. This is through their demonstration of their integrity in doing business, adding value to their commitments, fairness in their deals and unparalleled service to their customers and shareholders. This includes governments, employees and regulators all at the same time. Retail banks understood the demands of their clients in all of the above aspects. Likewise together with consumers finance firms they deliver substantial transformation platforms with more focus on their customer’s needs.

The current work initiated by this business includes an improved multichannel strategies geared towards building and enhancing customer experiences while removing inefficiencies through efforts in containing overall costs.

Furthermore, they help clients’ battle financial crime and at the same time accomplishing ways to ease the growing regulatory burdens of clients. Including in this effort are enhancing risk management and demonstrating better transparency, liquidity and fairness in every deals they make.

Here are some recent client successes to include in areas such as:

Marketing, distribution and strategizing

  • In alignment with the client’s business expansions are the delivery of front-end Customer Relations Management and Finance/HR synergies. This can improve the retention of clients and make the client appreciate the experience. Some of the common CRM efforts are:
  • Query and Reporting Requests:
  1. These are involving instant retrieval and display of all customers that have existing loans or have a credit line but is does not have his own checking account.
  2. Uncovering the list of all clients with a checking account, but has no direct deposit.
  3. Identifying clients that have the tendency to leave the bank. The action of the CRM is to prevent this from happening.
    • For the retail units which are the branches of the business, call centers and even internet; they are building highly performing sales organizations. Likewise they have included the development of strategy for international growth through acquisitions and having subsidiaries
    • They offer improvement in the performances of these specific branch as well as profitability and competitiveness in their area of business
    • Formulated concepts for the new branches
    • For leasing finance; they have reformulated routes while developing business plans
  • Operating Areas
    • Building goal operating models
    • In the domain of the consumers credit company; the restructuring of the sales operations, marketing operations and promoting financial processes
    • Aided in the creation a committed retail bank to benefit the six banks of the public-sector
  • Regulatory and Risks Management
    • Improvement in the banks’ cost-effectiveness with efficiency towards functions in complaints-handling, company which are investing and universal insurance firms
    • Reviewing and redesigning strategies on financial crime-prevention, AML and the processes involved in sanctions

The overall reason in the success of retail banking and customer financing; boils down to the fact that they were able to meet the needs of the clients in all areas. Useful tools were readily available for their CRM and the many strategies and techniques they have diversely implemented to get the loyalty of their customers. This is a business trait that should be looked up by others to succeed in their trade.


Stocks Rally For Columbus Day

Stocks Rally on Columbus Day

by Danilo Rizzuti

Today turned out to be a great start of the week. The stock market rallied like there was no tomorrow. Most stocks saw decent gains, although some did see drops due to bad news. The rally came after France and Germany pledged to come up with a plan to help the banks of the region. Only the pledge has been made so far, I can’t wait to see what they have planned to help Europe get out of the economic depression. I also hope that they do something soon.

The Dow Jones gained almost 3%, or 330 points today. The Dow finished off at over 11,433. We are back where we were about two or three weeks ago. It’s almost as if we didn’t really go anywhere. But at least we are not where we were last week, about 400 points below the 11,000 mark.

The NASDAQ Composite gained 3.5% or 86 points. Finishing off at 2,566. The S&P 500 gained 39 points, or 3.4% finishing off at 1,194. And the NYSE gained over 247 points or 3.58%. The NYSE Finished off at 7,173, finally over the 7,100 mark once again.

Apple (AAPL) is one of the stocks to have seen a decent gain today. Apple stocks rose more than 5.1% today, or just over $19 a share. Apple is slowly bouncing back after the slight drop it saw after the passing of its co-founder, Steve Jobs last Wednesday.

But not all stocks saw gains. Sprint (S) is still in trouble. It reached a new 52 week low today at $2.10 per share. It dropped almost another 8% today after dropping several percentage points at the end of the last market week. Hopefully Sprint bounces back and it most likely will. Sprint stocks are very cheap now and investors could use this opportunity to buy low.

Netflix (NFLX) is another stock that is still suffering. Even after they announced scraping the plans for Qwikster, which was supposed to separate the DVD rental and Online streaming services from Netflix. Netflix Stocks dropped another 4.77%, or $5.59 a share. Currently, Netflix costs just $111.62, almost $200 a share below it’s 52-week high just a few months go.

And the last stock mention of the day is Eastman Kodak (EK). Kodak has had issues recently and at one point, their stocks were worth almost $0.50 each. Now they are holding steady at around $1.40. I still think that Kodak will pull out and become one of the great stocks that it used to be. Investors who are putting their money into the company now will probably benefit the most.

Today was a great day for the stock market. Lets hope that the momentum continues to tomorrow. This momentum push could help us get to the aimed 12,000 mark with the Dow very soon. I know the market is very volatile now and investors could start selling tomorrow to cash in on today’s rally, hopefully that doesn’t happen and investors keep investing. I also hope that more good news keep coming out of the global economy.

I hope you enjoyed Columbus Day. And if you are in Canada, Happy Thanksgiving To You!